Friday, May 20, 2011

Root Cause of Survey Failure

The root cause of survey failure is the inability or difficulty to execute effective change. Note the word "effective" for those ready to pounce.
When data results of large groups are calculated by averages, barriers to change efforts increase by multiples. Contrasted, with an ability to see survey results idvidually by pockets of groups within that large group, targeted change for that small group become an instant capability for the change agent.
To see a CAT scan picture of each organizational 'body part', the task of the consultant/client becomes easily manageable. Departments by each manager now become an individual action plan based on what's critical and discovered to that department - the impact is rapid and dramatic. Once each manager can see how their behaviors, values and style impacts their workgroup, change potential is instant. Adding a one-on-one coaching initiative produces even more effective transformational results for that manager and that workgroup. Internally trained experts keep the cost of implementation to virtually zero, an internal talent management team is being groomed, and accountability and sustainability is a by product. The change continues long after the survey consultants leave.

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