Thursday, February 17, 2011

Our SurveyTelligence Certification Success

Last week we had our first SurveyTelligence Certification Program for successful consultants to understand the power behind our diagnostic software. They learned how to effectively and efficiently build an organizational assesment resulting in short-term and long-term action items for CEO's to align their organization and achieve their corporate goals at every departmental level.    
From the training session, I even amazed myself as to the impact we could have on business growth using the alignment/diagnostic systems that we designed. It's one thing to have a process in your head, but when you see it rolled out to professionals and how their eyes lit up from the strength and promise of their new power , I knew we achieved a breakthrough.
The survey design is the "holy grail" as it created the road map for consultants to follow to guide the client. Using tools like The Structure Tree, Force Field and Contingency diagrams in design, the "achieve the vision roadmap" is shaped. Not only have you crystallized where you want to be, but you have defined, identified and shaped the competencies and barriers to get there. You are using leading indicators, not lagging ones where action is identified, selected, prioritized and demanded.
The Alignment systems thinking research approach we used (Power of Alignment, 1997-everyone got the book) allowed us to understand, see and describe dangers of misalignments, performance variations, and even SWOTS of each workgroup and manager on the journey to the "vision roadmap". The impact on the consultants was amazingly powerful and transformational.
The power of our diagnostics was the key, enabling them to take billions of data bytes see action plans emerge. The most powerful was the Predictive Matrix correlation analysis tool to actually pinpoint and selectt the most effective, impacting, ROI actions for aligning the organization to the "vision roadmap".
Lastly, the implementation plan. A rapid, effective, inexpensive, sustainable implementation plan that long survives long after the consultants leave. This is a gift the client gets which keeps giving.
This was a capsule of the 2.5 days of training; in fact the consultants wanted to extend the sessions to a full 3 days, as they wanted to practice more. The Consultant truly can become a true navigator for their clients by them using impactful survey intelligence managed by powerful diagnostics.
If we can build a business based on these principles, lets do it!